Reliance Securities Customer Care

Customer Care of Other Brokers

Reliance Securities Customer Care is an average performing support portal of this full-service stockbroker. This article will give you a detailed insight into various communication channels and the quality of service offered by this broking firm to its clients. 

Reliance Securities is a retail broking firm established under the banner of Reliance Capital Group. This corporate member of NSE and BSE provides access to a wide range of financial products including corporate FDs, equities, currency, bonds, derivatives, mutual funds, IPOs, and more. 

It already has more than 10 lakh customers with huge network and branches at 1700+ locations across the country. (active client base: 1,20,264)

The broker offers the option of online trading to its customers with its highly secured website trade.rsec.co.in. Alternatively, you may trade through Call, live Chat and Desks network of its affiliates.

You may also reach out to one of the branches for assistance related to account-opening or general queries.   


Reliance Securities Customer Care Channels 

The multiple communication channels for connecting with one of the Reliance Securities Customer Care representatives are:

  • Phone 
  • Email
  • Company Branches 
  • Web Portal 

Reliance Securities has a huge offline presence but it lacks behind when it comes to offering satisfactory customer care service. You can’t really expect great results from Reliance Securities Customer Care. It doesn’t hold a great reputation as far as handling and managing customer service traffic is concerned.

The phone is the quickest and easiest option among all the communication channels listed above. However, customers can also access the company’s online support portal to get their generic queries and grievances redressed by Reliance Securities Customer Care representatives easily.  

A few clients may get confused about the broker charges levied. Thus, it makes sense to have a word with the reliance securities customer care and get all sorts of charges in an email from them.

You may also check out this Reliance Securities Brokerage Calculator for similar information.


Reliance Securities Customer Care Contact Details 

You can reach out to Reliance Securities Customer Care using the details mentioned below: 


Reliance Securities Customer Care Timing:

Realizing the need for quick and efficient handling of customer queries Reliance Securities allows individuals to post a query through its official online support portal. You can raise a support ticket to log a query, provide feedback or write to the CEO.

Queries can be raised for various topics including:

  • Reliance Securities Account 
  • Password and Security 
  • Products 
  • Transactions and Reports 
  • Other features

You’ll need to provide the following details to submit your query on the portal:

  • Client ID
  • Subject 
  • Name
  • Email Address
  • Mobile Number 
  • Details of the Issue/Feedback

The turnaround time for a query is 24 hours, but it may vary depending on the type and severity of the problem. 

NRIs (traders holding an NRI Demat Account) can contact Reliance Securities Customer Care representatives for any queries/complaints:


In case you are looking to get started with stock market trading and investments, let us assist you in taking the next steps forward:

Open Free Demat Account
Enter basic details here and a Callback will be arranged for You!

 


More on Reliance Securities

If you want to learn more about Reliance Securities, here are a few references for you:

 

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