As per the latest numbers, Angel Broking has an active client base in excess of 4 Lakhs, which places it among the top 7 stockbrokers in India.
Its headquarters are based out of Mumbai and the broker has more than 11,500 branches across different parts of the country.
If you are someone who prefers to visit your local sub-broker or franchise, then with Angel broking stands a reasonable chance of having a presence around your location.
Angel Broking Customer Care – Channels
When it comes to Angel Broking Customer care, the full-service stockbroker has following communication channels opened up for its customer base, including:
Branch offices and franchises
Bots Service (Twitter & Whatsapp)
Although Angel Broking is a full-service stockbroker, the number of communication methods, as shown above, are very limited. Thus, it makes absolute sense for the broker to come up with other methods of service such as Chat, Toll-free number etc.
To credit Angel Broking, they have come up with a bots communication tool on general queries such as account statement, balance etc. Currently, they have integrations with Whatsapp & Twitter apps.
At a general level, the broker has a lot to improve, however, with time it seems Angel broking is keenly working on this proposition. Hopefully, going ahead the broker will be able to fix its weakest link among all the services it provides.
Angel Broking Customer Care – Contact Details
In case you are looking to get in touch with Angel Broking customer care, here are the contact details.
For any specific complaints, you can get in touch with the grievances officer of Angel Broking. Here are the details:
NAMITA AMOD GODBOLE
In the recent past, Angel Broking has set up an exclusive portal just for customer support. In this portal, you can get answers to most of the frequently raised queries and concerns by its clients. Some of the areas that are taken care of in this portal are related to:
If in case, you do not find anything related to the problem you are facing, the portal allows you to post a query. It asks whether you are an existing client of the broker or not and then categorises you accordingly.
However, unfortunately, if nothing works your way then you may choose to file a complaint as well.