Reliance Money Customer Care is an average performing support portal of this full-service stockbroker. This article will give you a detailed insight into various communication channels and the quality of service offered by this broking firm to its clients.
Reliance Money is a retail broking firm established under the banner of Reliance Capital Group. This corporate member of NSE and BSE provides access to a wide range of financial products including corporate FDs, equities, currency, bonds, derivatives, mutual funds, IPOs, and more.
It already has more than 10 lakh customers with huge network and branches at 1700+ locations across the country. (active client base: 1,20,264)
The broker offers the option of online trading to its customers with its highly secured website trade.rsec.co.in. Alternatively, you may trade through Call, live Chat and Desks network of its affiliates.
You may also reach out to one of the branches for assistance related to account-opening or general queries.
Reliance Money Customer Care Channels
The multiple communication channels for connecting with one of the Reliance Money Customer Care representatives are:
Reliance Money has a huge offline presence but it lacks behind when it comes to offering satisfactory customer care service. You can’t really expect great results from Reliance Money Customer Care. It doesn’t hold a great reputation as far as handling and managing customer service traffic is concerned.
The phone is the quickest and easiest option among all the communication channels listed above. However, customers can also access the company’s online support portal to get their generic queries and grievances redressed by Reliance Money Customer Care representatives easily.
A few clients may get confused about the broker charges levied. Thus, it makes sense to have a word with the reliance money customer care and get all sorts of charges in an email from them.
You can reach out to Reliance Money Customer Care using the details mentioned below:
11th Floor, R Tech IT Park, Western Express Highway, Goregaon East, Mumbai - 400063, Nirlon Compound, Near Hub Mall, Behind Oracle Building
Reliance Money Customer Care Timing:
Monday to Saturdays
Monday to Saturday, between 8 am to 9 pm
Realizing the need for quick and efficient handling of customer queries Reliance Money allows individuals to post a query through its official online support portal. You can raise a support ticket to log a query, provide feedback or write to the CEO.
Queries can be raised for various topics including:
Reliance Money Account
Password and Security
Transactions and Reports
You’ll need to provide the following details to submit your query on the portal:
Details of the Issue/Feedback
The turnaround time for a query is 24 hours, but it may vary depending on the type and severity of the problem.
NRIs (traders holding an NRI Demat Account) can contact Reliance Money Customer Care representatives for any queries/complaints:
In case you are looking to get started with stock market trading and investments, let us assist you in taking the next steps forward:
More on Reliance Securities
If you want to learn more about Reliance Securities, here are a few references for you: