Karvy Online is a full-service stockbroker based out of Hyderabad, Andhra Pradesh. The broker is known for reasonable customer support and relatively better research (as compared to other stockbrokers). Another benefit of using the services of Karvy Online is the wide range of trading and investment segments it provides to its clients.
The full-service stockbroker has an active client base of 2,56,397 which puts this broker at the 9th spot in the overall stockbroking space (in terms of the client base).
When it comes to Karvy Customer Care, these are the communication channels the broker provides to you (if you choose to become a client):
Offline Branches (around 900)
Call on Click
Recently, the broker has been able to bring much more variety to the communication methods. For instance, through Whatsapp, you can get in touch with the broker to get any research or trading decision-related query. Similarly, through Skype, you may get your KYC verification done along with account-related concerns.
If you (as a client) are looking to Book a Demo of any of the trading platforms offered by the broker, you can do so as well. This can be done simply by providing your client code, PAN number and contact details along with preferred date & time. Once you do that, a callback will be arranged for you.
If you have applied for your trading account with Karvy and want to get the real-time status, this can be done at the broker’s website.
Although Karvy has been able to increase its communication methods, when it comes to the quality part – there is still a lot that needs to be done. Here are some of the concerns raised by the clients of this stockbroker:
Turnaround time can be a bit quicker.
Customer executives must have a better understanding of the stock market and its related intricacies.
Nonetheless, in case you are trying to get in touch with Karvy, here are the contact details: