Although Motilal Oswal is a full-service stockbroker, the number of communication methods, as shown above, are relatively limited. Thus, it makes absolute sense for the broker to come up with other methods of service such as Chat, Toll-free number etc.
Overall Motilal Oswal customer support executives carry a reasonable understanding of the products the broker has to offer along with a decent technical understanding of the share-market technical terms. Thus, you will get a good quality of accuracy as far as the technical queries are concerned.
Furthermore, the support training looks at an apt level since most of the executives do carry good hold on the different products and services offered by the broker.
Lastly, since Motilal Oswal Customer Care is available through its offline channels as well. You get a flexibility to reach out to the Motilal Oswal Franchise or sub-broker at the local level for your issue resolution.
In case you are looking to get in touch with Motilal Oswal customer care, here are the contact details.