Ventura Securities is a full-service stockbroker with its head-office based out of Thane, Maharashtra. With its establishment back in the year 1994, the stockbroker has been around for about 2.5 decades in the Indian stockbroking space. Majorly known for its research and wide offline presence, Ventura Securities has come a long way since its inception.
If we talk about its client base, Ventura Securities has around 83,223 active clients while seeing a gradual improvement on a year on year basis. This count of active clients places Ventura Securities at the 19th spot among 280-odd stockbrokers in India.
As far as Ventura Securities Customer Care is concerned, the broker provides the following communication channels:
Now there are a couple of concerns.
First, being a full-service stockbroker, Ventura Securities charges relatively higher brokerage charges. In lieu of that, customer rightly expects better customer support and communications with the broker. As listed above, the methods by which you can reach out to the stockbroker are very limited. There is no toll-free number, no centralized online support, chats and so on.
This is definitely a big concern for current and potential clients of the broker.
Secondly, even if we talk about the quality part – Ventura Securities, the turnaround time the stockbroker takes seem to have no correlation with any SLA or deadlines. This is even more harmful to clients who are stuck in any trade or any other urgent issue. Furthermore, the Ventura Securities Customer Care executives look unprepared with their understanding of the stock market along with the products/services offered by the broker.
In case you are looking to get in touch with Ventura Securities Customer Care, here are the contact details:
However, if you do not get a satisfactory response (or no response) from the broker, then you can get in touch with the compliance officer of Ventura Securities. Here are the contact details:
Mr. D. P. Singh
If you are looking to get started with the stock market trading or investments in general, let us assist you in taking the next steps forward:
Lastly, if you are looking to visit Ventura Securities local office around your location, the full-service stockbroker has a presence in the following cities across different parts of India (around 525 cities and towns to be precise):