Fortune Trading Customer Care is strong back support of Fortune trading which is a discount stockbroker with its headquarters in Chennai. It has established in 2004 and has a customer base of over 45000 clients.
It claims to have a strong network of business associates in South India.
The stockbroker has two legal entities under its brand name with Fortune Trading Corporation rendering services for commodities trading, and Fortune Capital Services Pvt. Ltd for trading in Equities, Derivatives, and Currencies.
Fortune trading has acquired memberships from exchanges, including BSE, NSE, and MCX.
The trading house aspires to enable the customers to take complete control of their financial trading by providing adequate facilities, services, and infrastructure to meet the investment objectives of the investor.
Fortune Trading Customer Care is a below-average performer as far as the broker’scustomerservice aspects are concerned.
Fortune Trading Customer Care Channels
Fortune trading customer services offers the following communication channels to support the client queries
Fortune trading customer care has limited options for assisting customers. The channel of online chat is considered to be the fastest and is being leveraged by many brokerage houses. This channel is missing in Fortune trading customer care.
The quality of the services provided by the other mediums is not up to the mark. There is a wide scope for improvement in these services.
The customer executives lack the understanding of the technicalities. Along with it, the executives take a long time to respond. The quality of the resolution needs to be improved.
Fortune Trading Customer Care Details
If the customer wishes to leverage the Fortune trading customer care help, he/she can get in touch with him through the details mentioned below