Fortune Trading Customer Care

Customer Care of Other Brokers

Fortune Trading Customer Care is strong back support of Fortune trading which is a discount stockbroker with its headquarters in Chennai. It has established in 2004 and has a customer base of over 45000 clients.

It claims to have a strong network of business associates in South India.

The stockbroker has two legal entities under its brand name with Fortune Trading Corporation rendering services for commodities trading, and Fortune Capital Services Pvt. Ltd for trading in Equities, Derivatives, and Currencies. 

Fortune trading has acquired memberships from exchanges, including BSE, NSE, and MCX. 

The trading house aspires to enable the customers to take complete control of their financial trading by providing adequate facilities, services, and infrastructure to meet the investment objectives of the investor.

Fortune Trading Customer Care is a below-average performer as far as the broker’s customer service aspects are concerned. 


Fortune Trading Customer Care Channels

Fortune trading customer services offers the following communication channels to support the client queries

  • Phone
  • Email
  • Web-form
  • Offline branches

Fortune trading customer care has limited options for assisting customers. The channel of online chat is considered to be the fastest and is being leveraged by many brokerage houses. This channel is missing in Fortune trading customer care. 

The quality of the services provided by the other mediums is not up to the mark. There is a wide scope for improvement in these services.

The customer executives lack the understanding of the technicalities. Along with it, the executives take a long time to respond. The quality of the resolution needs to be improved. 


Fortune Trading Customer Care Details

If the customer wishes to leverage the Fortune trading customer care help, he/she can get in touch with him through the details mentioned below

Phone – Tamil Call on Trade 04445609688/04461329688
Phone – Hindi Call on Trade 04445609687/04461329687
Phone – Accounts Department 04445609664
Email ftc@ftconline.com
Address (Head Office) “Kochar Technology Park”

6th Floor, SP-31-A, 1st Cross Road,

Ambattur Industrial Estate

Ambattur, Chennai – 600 058

Telephone : + 91 44 4560 9696 / 0664

If you need urgent assistance to the Fortune trading customer care, it is advisable to save the details.


Fortune Trading Customer Care Timings

Here are the timing details of Fortunes Trading Customer Care on which you can contact

Contact Method Timings
Phone Monday to Friday – 8:AM to 8:00 PM

Saturdays – 8:00 AM to 4:00 PM

Closed on Sundays and Public Holiday


Fortune Trading Customer Compliance Officer

The details of the compliance officer of Fortune trading are

Name: S Narasimhan

Email: ftc@ftconline.in

Contact number: 0 – 7708065653 / 45609696 / 07708065653


Fortune Trading Services 

Fortune trading offers services in the following segments


Fortune Trading Advantages

Let us have a look at the advantages of Fortune Trading

  • Fortune trading charges no cost for account opening and maintenance of the account
  • It has a strong presence in South India
  • Irrespective of being a discount broker, Fortune trading have offline branches for their customers

Fortune Trading Disadvantages

Let us have a look at the disadvantages of Fortune Trading

  • Fortune trading lacks in the number of trading and investment products
  • Fortune trading customer care services needs to be improved
  • The trading margin provided by the discount broker is limited
  • Fortune trading needs to embrace technology and come up with an innovative trading platform

Furthermore, in case you are looking to get started with stock market trading or investments in general, let us assist you in taking the next steps forward.

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