Tradejini Customer Care comes through different communication channels (more on that later). We will talk in this quick review about the quality of the customer support provided by this stockbroker. But first, let’s learn some basics about the broker.
Tradejini is the discount broker services of Tradejini Financial Services and Tradejini Commodity Pvt Ltd. It is based out of Bangalore and was incorporated seven years ago. In this period, it has acquired membership of NSE, BSE, MCX, MSEI and is also a Depository Participant with CDSL.
Tradejini started with a team size of 5 members. Now it has a team of 60 and a trade turnover of over ₹1000 Crores a day. It has got its offline presence over 1000 cities and India and abroad through its representatives and remisier partners.
Tradejini customer care is offered via below-mentioned channels
Tradejini customer care has a limited medium for assistance. It lacks services like online chat, which is considered to be one of the fastest means of communication.
Tradejini customer care not only lags in the number of communication channels but also on the quality of service provided by it.
Generally, discount brokers are not expected to provide high-quality services, but a certain standard is to be maintained. Tradejini customer care is below the standard.
Tradejini customer care quality needs to be improved. This degradation is due to the high turnaround time for the resolution of the query and the poor knowledge of the support executives.
Tradejini Customer Care Number
To get in touch with the Tradejini customer care executives, you can use below-mentioned details:
Call & Trade
Tradejini 223, Vijay Enclave, 2nd Floor. TV Swamy Road East, R.S.Puram, Coimbatore, Tamil Nadu – 641002
It is advisable to save the details in case you need urgent assistance with Tradejini customer care.
Tradejini Compliance officer
If in case you are not satisfied with the support and assistance provided by the Tradejini Customer Care team, you may choose to get in touch with the compliance officer of the broker.
A compliance officer basically looks at the complaints of the clients and makes sure that the broker clients get proper support. It is to be understood that the client, if still not happy with the resolution provided by the compliance officer.
Nonetheless, the details of the compliance officer of Tradejini is as follows:
Compliance Officer Details
Chief Compliance Officer
Dinesh Kumar M
Tradejini provides services in below-mentioned segments