As per the latest records from the National Stock Exchange, Sharekhan has an active client base of 5,40,487 – putting in among the top 5 stockbrokers in India in terms of the active client base.
Sharekhan Complaints Information
Here is a quick snap-shot of the complaints raised by its client base over the last few years along with the number of complaints resolved by the broker in each financial year.
As shown above, this is the break up of the complaints received by the broker and resolved at the same time.
For the year 2015, Sharekhan complaints were 159 and it was able to resolve 100% of the complaints.
For the year 2016, Sharekhan complaints were 104 and it was able to resolve 100% of the complaints.
For the year 2017, Sharekhan complaints were 154 and it was able to resolve 100% of the complaints.
For the year 2018, Sharekhan complaints were 91 and it was able to resolve 100% of the complaints.
For the year 2019, Sharekhan complaints have been 34 and it has resolved 76.5% of the complaints while the rest 23.5% remain unresolved.
Thus, in simpler words, Sharekhan has been doing relatively well in making sure that the complaints opened up by its clients reach a conclusion and are closed in quick time.
Sharekhan Complaints Vs Industry
When it comes to comparing Sharekhan with the Industry Average in terms of the number of complaints per 10,000 clients, then this is how the broker stands against the industry average:
In other words, Sharekhan gets half the number of complaints as far as Industry standards are concerned with Sharekhan getting complaints from 0.01% of its active client base while the Industry average is 0.02%. Thus, from the standpoint of getting complaints in the first place, Sharekhan has been doing a reasonable job in the last few years.
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More on Sharekhan
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