5Paisa Customer Care offers a few communication channels along with a decent turnaround time to its client base. Furthermore, there are a few segregations the broker has done for different kinds of concerns and client problems.
Let’s discuss all of that at length here.
5Paisa is one of the leading discount stockbrokers in India. In fact, it is one of the very few stockbrokers in India that are listed on the exchange.
The broker has proven to be one of the fastest-growing discount stockbrokers in India. It majorly capitalizes on its low-cost brokerage model and well-designed trading applications.
5Paisa Customer Support
As far as 5Paisa customer care is concerned, you can get in touch with the broker through the following communication channels:
Phone (preferred for quicker turnaround)
Since 5Paisa is a discount stock broker, their customer service quality is just around average. However, it is advised that you use ‘phone’ as the preferred mode of communication for a quicker response to your queries.
5Paisa Customer Care Number
You can reach out to the customer support services in case you are facing an issue in operating the account or the 5paisa app not working.
To reach out to the support services, here are the contact details.
+91 89766 89766
Sun Infotech Park, Road No. 16V, Plot No.B-23 Thane Industrial Area, Wagle Estate, Thane - 400604
5Paisa Customer Care Toll-Free
Most of the prominent stockbrokers offer a toll-free number to their clients for quicker resolution.
However, 5Paisa does not offer this communication channel and in fact, offers a single phone number to its clients for any telephonic conversation.
This definitely is seen as a disappointing aspect of 5Paisa Customer Care
5Paisa Customer Care Charges
A lot of users might be surprised to know that a stockbroker is charging is clients in order to provide customer support. The worst part is that this customer support is not even premium in nature and is generic assistance a broker provides to its trading clients.
There are no confirmed reports, however, some of the clients of this stockbroker have reported that 5Paisa charges a specific fee (charged at a per-minute basis). These charges are levied on the clients who choose to call the stockbroker on their phone communication channel.
We do not validate these reports and thus, readers are advised to make a quick check to confirm this.
5Paisa Customer Care Compliance Officer
For any specific complaints, you can get in touch with the grievances officer of 5Paisa. Here are the details:
Furthermore, if you are facing any DP related issues or have a query, you can shoot an email at email@example.com
Generic, trading related Grievances can be discussed by sending an email at firstname.lastname@example.org
As mentioned above, the segregation has been done cleanly in order to create almost no confusions to any client.