Angel Broking complaints have been in line with the industry standards this year if we talk about the complaints percentage and the average number of complaints raised against a broker in a single financial year.
In this detailed review, we will talk about the complaints raised against the broker and its stand in the industry overall.
As per the latest records from the National Stock Exchange, Angel Broking has an active client base of 4,15,572.
Angel Broking Consumer Complaints
Here is a quick snap-shot of the complaints raised by its client base over the last few years along with the number of complaints resolved by the broker in each financial year.
As shown above, this is the break up of the complaints received by the broker and resolved at the same time.
For the year 2015, Angel Broking complaints were 279 and it was able to resolve 99.5% of the complaints while the rest 0.5% remained unresolved.
For the year 2016, Angel Broking complaints were 328 and it was able to resolve 100% of the complaints.
For the year 2017, Angel Broking complaints were 356 and it was able to resolve 99.5% of the complaints while the rest 0.5% remained unresolved.
For the year 2018, Angel Broking complaints were 242 and till now, it was able to resolve 99.5% of the complaints while the rest 0.5% remained unresolved.
For the year 2019, Angel Broking complaints have been 117 and till now, it was able to resolve 89.7% of the complaints while the rest 10.3% remained unresolved.
Angel Broking Complaints Vs Industry
When it comes to comparing Angel Broking with the Industry Average in terms of the number of complaints per 10,000 clients, then this is how the broker stands against the industry average:
In other words, Angel Broking gets more than double the complaints as far as Industry standards are concerned with Angel Broking getting complaints from 0.03% of its active client base while the Industry average is 0.02%.
Although marginally, but Angel Broking definitely needs to work on different aspects of its business that draw consumer complaints. The areas that have seen the maximum number of concerns in the case of Angel broking are:
Trades getting squared off
Thus, basically, the broker has a clear cut idea on its weak links and must start working towards amending those.
Having said that, in the last 3-4 years, Angel Broking has seen a reasonable amount of drop in its complaints percentage along with the seriousness of concerns its clients used to face.
Angel Broking Complaint Mail Id
It is suggested that you get in touch with the Angel Broking customer care team first before you raise your issue with the compliance team. Most likely, your concern will be taken care of.
If in case, it does not get resolved, you can get in touch with the broker’s compliance team. The Angel Broking complaints email id is compliance[at]angelbroking.com.
If you have had any good or bad experiences with the broker, feel free to share in the comments section below and help your fellow traders to make a decision to go ahead with Angel Broking as a stockbroker or not.
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